Privacy Policy

1. Introduction

This Privacy Policy explains how GEOGrow.ai (“we”, “us”, or “our”) collects, uses, shares, and safeguards personal information when you interact with our websites, products, professional services, and marketing. We are committed to protecting your privacy and being transparent about our practices.

2. Information We Collect

• • Account information: name, email, company details, and billing information when you register for an account or purchase a subscription.
• • Usage data: log files, device information, IP address, browser type, and how you interact with our Services.
• • Customer content: data you submit to generate reports, audits, or other outputs.
• • Support records: communications with our support or sales teams, including call notes and emails.
• • Marketing data: preferences, survey responses, and event registrations.

3. How We Use Information

We use personal information to provide and improve the Services, process transactions, personalize experiences, communicate with you, secure our infrastructure, and comply with legal obligations. We may aggregate or de-identify data for analytics, product development, and benchmarking.

4. Legal Bases for Processing

If you are located in the European Economic Area or the United Kingdom, we process personal information under these legal bases: (a) to perform our contract with you; (b) to comply with legal obligations; (c) for our legitimate interests in operating and improving the Services; and (d) with your consent where required.

5. Sharing & Disclosure

We may share information with trusted service providers, such as hosting, analytics, payment processing, or email delivery partners, who act on our instructions and are bound by confidentiality obligations. We may disclose information when required by law, in connection with a merger or acquisition, or to protect the safety, rights, or property of GEOGrow.ai, our customers, or the public.

6. International Transfers

GEOGrow.ai is headquartered in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where we or our service providers operate. We implement appropriate safeguards such as standard contractual clauses when required by law.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or anonymize it in accordance with our retention policies.

8. Your Rights & Choices

• • Access, correct, or delete personal information in your account settings or by contacting us.
• • Opt out of marketing communications by using the unsubscribe link or emailing privacy@geogrow.ai.
• • Limit cookie usage via the cookie banner or browser settings.
• • For EU/UK residents, request data portability or object to processing under certain circumstances.

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure; you should use strong passwords and promptly notify us of any unauthorized use of your account.

10. Children’s Privacy

The Services are not directed to individuals under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us to request deletion.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will revise the “Last updated” date and notify you of significant changes via email or an in-app message when appropriate. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.